Value Added Service

Spooner Value-Added Services (VAS) offer clients a variety of services as enhancements to their disability management programs.

Risk Consulting Services
Spooner Risk Consultants are claims and actuarial professionals, skilled and disciplined in Spooner's best practices to provide employers with comprehensive analysis of existing workers' compensation programs.

Our Risk Consultants audit all aspects of open claim files to ensure accurate compensability decisions, investigations, medical care, litigation management, reserves and settlements, and for timely and proper handling. Spooner provides vital feedback on claim trends and recommends methods for controlling and mitigating future exposure.

OSHA/ Safety Services
Spooner Safety Consultants are experts in the Occupational Safety & Health Act standard.

Our Safety Consultants assist clients with development and implementation of compliance programs, management and employee training, and accident investigations. Spooner represents employers during OSHA inspections, actively responds to OSHA inquiries, and vigorously defends against citations.

Human Resource Services
Spooner Human Resource Consultants have an acute understanding of federal and state human resource regulations.

Our Human Resource Consultants help protect clients from charges by employees and government agencies through development of governmental compliance programs, labor and employee relations, and the human resource function.

Fraud Investigation Services
Spooner's Fraud Investigation Services is an extension of our claims management process. Once a suspicion of fraud is determined, and upon client approval, cases are referred to contract investigators who expand the scope of our investigation.

Employee Assistance Program (EAP)
EAP is a confidential referral service designed to help employees cope with personal problems which have a negative impact on their lives and, subsequently, on their work productivity.